Video exit interviews that get candid answers
Run exit interviews asynchronously. Departing employees answer on their own time by video, voice or text; each answer is transcribed and summarized.
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What is an async exit interview?
An async exit interview is a short set of questions a departing employee answers on their own time, by video, voice or text, instead of in a meeting with HR. Without someone across the table, people tend to be more direct. Each spoken answer is transcribed and summarized with keywords, and HR can tag the reasons to see which come up again and again.
Departing employees give polished, politically correct answers in live exit interviews.
- A summary and keywords on every spoken answer
- Searchable transcripts you can translate
- Your own tags to filter and export
- Voice or text questions for people who prefer not to be on camera
How it works, step by step
Async video exit interviews let people speak freely on their own time. AI transcribes and summarizes every answer with keywords, so HR can read every reason people give and spot the ones that keep coming up.
No credit card required. 28-day free trial.
Build
Step 1: Design a confidential exit form
Create a form with 5 to 7 open-ended video questions. The async, private format gives people room to say what they would not say in a live meeting.
- Start with a sincere intro video from a senior leader (not the departing employee's direct manager) emphasizing that feedback is confidential
- Use video or voice questions for the open ones: "What would you change about your team?", since people say more out loud than they type
AI summaries
Step 2: Read every exit interview quickly
Each answer is transcribed and summarized with keywords, so HR can read the reasons people give for leaving without watching every video first.
- Every video and voice answer gets a summary and 3 to 5 keywords, such as "management", "compensation" or "growth"
- Tag answers yourself, for example "management", then filter by tag: if it keeps coming up in engineering exits, you have found a recurring issue
Automate
Step 3: Auto-trigger on resignation
When an employee's status changes to "leaving" in your HRIS, the exit form goes out automatically, during their notice period, on their own time.
- Zapier: HRIS status change → send exit form link via email with personalized message
- Webhook pushes results to your HR dashboard: AI summary, keywords and transcript
What to ask
These are the real questions of "Confidential exit interview", a ready-made video template written for this job. Graham asks each one on video, and the form branches on the answers shown. Try it live, then start from a copy and change anything.
In the template: Confidential exit interview
1 · Consent
How we use your answers
“Your answers stay with HR and only appear in anonymous summaries.”
2 · Dropdown
Which department were you in?
“Which department were you part of?”
Engineering · Product and Design · Sales · Customer Success · Support · Marketing · Finance · People and Operations
3 · Multiple choice
What's the main reason you're leaving?
“What's the main reason you decided to move on?”
Career growth elsewhere · Pay and benefits · My manager or team · Workload or burnout · Personal reasons
- If “My manager or team” What could your manager or team have done differently?
- If “Workload or burnout” What could your manager or team have done differently?
- If “Personal reasons” How would you rate your time here overall?
- Any other answer What would have made you stay?
4 · Video, voice or text answer
What could your manager or team have done differently?
“I'm sorry to hear that. What could have been done differently?”
5 · Rating
How would you rate your time here overall?
“Overall, how would you rate your time working here?”
6 · Yes or no
Would you consider coming back one day?
“Would you ever consider coming back to work with us one day?”
Yes · No
7 · Video, voice or text answer
What would have made you stay?
“Looking back, what would have made you want to stay with us?”
Hosted by Graham · HR / People team
Confidential exit interview
Answer it the way your respondents will, on your phone or computer. Nothing you record is saved.
What you get back
Every video and voice answer arrives transcribed, with a one-line summary and 3 to 5 keywords. The template above is new and has no answers yet, so this is a sample response from a different demo form, "Why are you leaving?", as your team sees it.
Transcript · Anything else we should know?
“Ah, well, we just consolidated our tech stack. HubSpot offered us an all-in-one deal that was hard to pass up, even though your UI is better.”
Liam O'Connor · voice answer
- AI summary
- Customer consolidated their tech stack with HubSpot despite preferring our user interface.
- Keywords
- competitor, consolidation, ui
- Also answered
- What's the main reason you cancelled? Switched to another tool
- Which tool did you switch to? HubSpot
- Can we reach out if we fix this? Yes, email me
- Team comments
Alex Morgan Lost to HS bundling again. We need to work on our battle cards to defend against this.
Follow-up in Room
- Alex MorganHey Liam, sorry to see you go! If the new all-in-one tool doesn't work out, we'd love to have you back.
- LiamWill do, thanks Alex. The migration is tough so we'll see how it goes.
Room messages are a conversation, not analysed by AI.
Sample from the "Why are you leaving?" demo form, not from this page's template. The respondent and team are fictional; every new RecRam account starts with these sample answers.
AI reads the words. Your team makes the calls.
Every spoken answer is transcribed, summarized and given keywords, and transcripts can be translated or turned into captions. The AI never scores, ranks, screens or decides anything about candidates: your team reviews the answers and, if you like, scores them against a shared rubric.
The RecRam pieces behind it
Everything here is in the same subscription. Integrations send each response on to the tools your team already uses.
Products
- Video FormsThe form itself: a host asks each question on video, people answer by video, voice, screen or text.
- AI InsightsA transcript, summary and keywords on every spoken answer, with translation.
- TranscriptionTranscripts in 110+ languages, translation and SRT download.
Integrations
- ZapierUse the RecRam app on Zapier to send responses to thousands of other apps, no code.
- WebhooksPOST each response to your own URL as signed JSON, on submit, or once transcription and the AI summary are done.
- Google SheetsAppend a row to a spreadsheet for every response, with the columns you choose.
More use cases for hiring and HR
- Async video interviewsOne link replaces the first-round call. Candidates record when it suits them.
- Employee onboarding feedbackCheck in at day 7, 30 and 90 and hear what new hires actually think.
- Bulk video interview invitationsHundreds of applicants, one link, no calls to book.
Rated 4.8 out of 5 on G2
From HR, product and marketing teams who collect their answers on video.
Read all reviews on G2“RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!”
Exit interview collection FAQ
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They won't type it.
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