This Cookie Policy explains how RECRAM YAZILIM A.Ş. ("RecRam," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at recram.com (the "Site") and use our services.
RECRAM YAZILIM A.Ş. is a Turkish joint stock company with its address at Muallimköy Mh, Bilişim Vadisi, Deniz Cd. No:143/8-1, 41400 Gebze/Kocaeli, Turkey, and operates the Site with its affiliate RECRAM INC (United States). If you have any questions about this Cookie Policy, you can contact us at gdpr@recram.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to supply information to the owners of the site.
Cookies cannot execute code, do not contain malware or viruses, and cannot be used to access content on your device. They only store information related to your interaction with the website, such as your language preference or session data.
In addition to cookies, we may use similar technologies such as pixel tags, web beacons, and local storage, which function in a comparable way. When we refer to "cookies" in this policy, we include all such similar technologies.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential / Security: To protect our Site from bots and malicious traffic, and to ensure secure access to our services.
- Functional: To remember your choices (such as your cookie choices or that you closed a banner) and to keep your support chat conversation.
- Analytics: To understand how visitors interact with our Site so we can improve the user experience.
- Advertising: To measure the results of our ads and show our ads to people who visited our Site.
- Payment: To enable secure checkout and payment processing through our payment provider.
3. Cookies We Use
The following table describes the specific cookies that may be set when you use our Site:
Functional Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| Cookie consent record | GetTerms (our consent banner provider) | Stores your cookie choices so that they are applied on every page and the banner does not ask you again. | Persistent, until it expires or you clear it |
cw_conversation | RecRam support chat (Chatwoot, hosted by RecRam in Germany) | Keeps your support chat conversation so that you can continue it on other pages and later visits. | Up to 1 year |
recram:promo:research-2026 (local storage) | RecRam (first-party) | Remembers that you closed or read a promotional notice, so that it is not shown again. | Until you clear it |
recram_first_touch (local storage) | RecRam (first-party) | Remembers the first page you visited, the campaign parameters in the link and the referring site, so that if you sign up we know which page brought you. It stays on your device and is passed to our sign-up page when you sign up; it is only included in analytics events if you have allowed analytics cookies. | 90 days |
Security Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
__cf_bm | Cloudflare | Used by Cloudflare's bot management service to distinguish between humans and bots. This cookie is essential for protecting the Site from malicious traffic. | 30 minutes |
cf_clearance | Cloudflare | Set after a visitor successfully completes a Cloudflare security challenge. It indicates that the visitor has passed the challenge and prevents them from being challenged again for the duration of the cookie. | Up to 1 year |
Analytics Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics (via Google Tag Manager) | Generates a unique identifier (client ID) used to distinguish individual users and calculate visitor, session, and campaign data for site analytics reports. | 2 years |
_ga_* | Google Analytics (via Google Tag Manager) | Used by Google Analytics 4 to maintain session state. The suffix is unique to each Google Analytics property. | 2 years |
Other Analytics and Advertising Technologies
Through Google Tag Manager we may also load the following services. The exact cookies set can change as these providers update their products.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_gcl_* | Google Ads (Google LLC) | Advertising: measures which Google ads led to visits and sign-ups. | 90 days |
_fbp, _fbc | Meta Pixel (Meta Platforms Ireland Ltd. / Meta Platforms, Inc.) | Advertising: measures the results of our ads on Facebook and Instagram and helps show our ads to people who visited our Site. We may also send the same events to Meta from our server (Conversions API). | 90 days |
_clck, _clsk | Microsoft Clarity (Microsoft Corporation) | Analytics: shows how visitors use our pages (clicks, scrolling, page sessions) so we can improve them. | Up to 1 year |
_ym_* | Yandex Metrica (Yandex LLC) | Analytics: counts visits and measures how visitors use our pages. | Up to 1 year |
Payment Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| Paddle checkout cookies | Paddle | Set by Paddle, our payment processor, when its checkout is loaded. These cookies are necessary to complete transactions, prevent fraud, and maintain your checkout session. | As set by Paddle (see Paddle’s privacy notice) |
In the RecRam App
When you sign in to the RecRam app, we keep your sign-in session and your preferences in your browser’s local storage. This is necessary for the app to work. The app also loads Paddle’s checkout script so that you can buy or manage a subscription; Paddle may set the payment cookies described above.
4. Cookie Consent
When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Essential and security cookies (such as Cloudflare cookies) are necessary for the Site to function and cannot be disabled.
In the European Economic Area, the United Kingdom and Switzerland, analytics and advertising cookies are only activated after you accept them. Elsewhere, they are active by default and you can decline them in the banner. In every country, the choice you make in the banner is applied. We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of advertising cookies, in every country (see Your privacy choices). You can change your cookie preferences at any time by using the cookie settings option available on our Site.
Your privacy choices
- Cookie settings: open the cookie preferences from the "Your privacy choices" link at the bottom of every page and turn analytics or advertising cookies off (or on) at any time.
- Global Privacy Control: if your browser sends a GPC signal, we turn off advertising cookies and stop sending advertising events for that browser, in every country.
- Your browser: you can also block or delete cookies in your browser settings, as described in Section 6.
- By email: to opt out of the sale or sharing of personal information, or for any other privacy request, write to gdpr@recram.com.
5. Third-Party Cookies
Some cookies on our Site are set by third-party services. We do not control these cookies and their use is governed by the respective third party's privacy and cookie policies:
- Google LLC (Google Analytics via Google Tag Manager): Analytics cookies used to understand how visitors interact with our Site. Google's privacy policy is available at policies.google.com/privacy.
- Cloudflare, Inc.: Security cookies used for bot management and DDoS protection. Cloudflare provides the content delivery network and security services for our Site. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.
- Meta Platforms Ireland Ltd. / Meta Platforms, Inc.: Advertising cookies (Meta Pixel). Meta's privacy policy is available at facebook.com/privacy/policy.
- Microsoft Corporation (Microsoft Clarity): Analytics cookies. Microsoft's privacy statement is available at privacy.microsoft.com.
- Yandex LLC (Yandex Metrica): Analytics cookies. Yandex's privacy policy is available at yandex.com/legal/confidential.
- GetTerms: our cookie consent banner, which stores your cookie choices.
- Paddle.com Market Limited: Payment cookies set during checkout. Paddle is our Merchant of Record and processes all payments on our behalf. Paddle's privacy policy is available at paddle.com/legal/privacy.
6. How to Manage and Disable Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies, or to notify you when a cookie is being set. The steps to manage cookies vary by browser. Here are links to instructions for the most common browsers:
You can also opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
7. Impact of Disabling Cookies
If you choose to disable or block cookies, please be aware that some features of our Site may not function as intended:
- Disabling functional cookies (e.g., the cookie consent record or
cw_conversation) means the banner asks for your choices again and support chat conversations are not kept between pages. - Blocking security cookies (e.g., Cloudflare cookies) may result in repeated security challenges or restricted access to the Site.
- Blocking analytics or advertising cookies will not affect your ability to use the Site. Your visit will simply not be counted in our analytics data or used for our ads.
- Blocking payment cookies may prevent you from completing purchases through our checkout process.
The core functionality of RecRam's services will remain accessible even if non-essential cookies are disabled.
For more information about how we collect and process personal data, please see our Privacy Policy.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Continued use of our Site after changes to this policy constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:
- Email: gdpr@recram.com
- Address: RECRAM YAZILIM A.Ş., Muallimköy Mh, Bilişim Vadisi, Deniz Cd. No:143/8-1, 41400 Gebze/Kocaeli, Turkey