After your service

Collect customer feedback on auto repair service quality, timing, and billing accuracy.

Hosted by Ray · 6 questions

Every question in this template

Ray asks each of these questions on camera, in this order; people answer by tapping, typing or recording.

01
What work did we do?
Dropdown
Ray says: “So, tell me what kind of work we did on your car this time.”
Oil changeBrake repairTire replacementAnnual inspectionEngine diagnosticsBattery replacementAir conditioningTransmission serviceBody work
02
Was your car ready on time?
Multiple choice
Ray says: “Was your car ready on time, when we said it would be?”
Yes, right on timeA little lateMuch later than promised
03
Did the final bill match our quote?
Yes or no
Ray says: “Did the final bill match the price we quoted you?”
YesNo
04
What changed on the bill?
Video, voice or text answer
Ray says: “I'm sorry about that. Tell me what changed and how it was explained.”
05
How happy are you with the work?
Star rating
Ray says: “How happy are you with the work we did?”
06
Your phone number
Short answer
Ray says: “Leave your number and I'll call if anything needs a second look.”