The RecRam blog
Practical guides on video forms, one-way interviews, testimonials and customer feedback, written by the people who build RecRam.
Latest articles
Fethi Çetinol
Customer Feedback at Scale: Collection Tools and Workflows
Build a customer feedback system with event-triggered surveys, video responses, shared analysis and a clear process for closing the loop.
Fethi Çetinol
50 Video Survey Questions for the Customer Journey
Choose video survey questions for onboarding, feature adoption, satisfaction, renewal and churn, with practical guidance for focused customer responses.
Nebi Kara
Customer Success Stories: A Practical Case Study Guide
Create customer success stories with a clear problem, credible customer evidence and a specific outcome, then choose the right case study format.
Nebi Kara
How to Ask for Video Testimonials: Scripts and Timing
Ask for video testimonials at the right moment using short request scripts, three focused prompts and a simple browser recording process.
Fethi Çetinol
Customer Feedback Analysis: From Responses to Decisions
Analyze customer feedback with thematic coding, segmentation and source checks, then prioritize findings and connect them to product decisions.
Fethi Çetinol
User Research Methods: Interviews, Surveys and Video
Choose user research methods for your question: interviews for context, surveys for measurement, and video or usability testing for observed behavior.
Nebi Kara
Remote Hiring: An Async-First Process for Distributed Teams
Build a remote hiring process with clear role outcomes, async screening, structured interviews, realistic work samples and deliberate preboarding.
Nebi Kara
How to Conduct a Video Interview: A Structured Guide
Conduct a structured video interview with prepared questions, a clear rubric, a technical check and evidence-based notes for fair candidate review.
Nebi Kara
Sales Demo Best Practices: Discovery, Proof and Follow-Up
Run a focused sales demo around confirmed buyer needs, relevant proof and a clear next step, with practical guidance for live and async demos.
Nebi Kara
Video Prospecting: Personalized Outreach Scripts and Workflow
Create personalized prospecting videos with a relevant hook, one clear problem and a low-friction call to action, then build a repeatable follow-up workflow.
Fethi Çetinol
NPS vs CSAT vs CES: What to Measure and When
Compare NPS, CSAT and CES by what they measure and when to use them, then add qualitative follow-up to understand the reasons behind each score.
Nebi Kara
One-Way Video Interviews: A Recruiter and Candidate Guide
Learn how one-way video interviews work, how to prepare role-specific questions and candidate answers, and how to review recordings using human judgment.
They won't type it.
But they'll show it.
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